Refund Policy

1. General Conditions
Bucafrukty values customer satisfaction and offers refunds under specific circumstances. Refund requests must meet the conditions detailed below.

2. Eligibility for Refunds
Refunds will be granted in the following cases:

• The product is received damaged or defective.

• An incorrect product was delivered.

• The order is lost during transport (subject to carrier confirmation).

3. Refund Request Process
To request a refund, the customer must:

• Notify Bucafrukty at info@bucafrukty.com within 48 hours of receiving the product.

• Provide proof of damage or defect (photos and a detailed description).

• Return the product in its original packaging (if applicable).

4. Non-Refundable Cases

Refunds will not be issued in the following cases:

• • If the product has been opened, used, or altered.

  • If the customer provides incorrect shipping information.

  • If customs clearance is delayed or denied in the destination country.

  • For minor variations in color, texture, or packaging that do not affect product quality.

  5. Refund Processing Time
  Approved refunds will be processed within 7-14 business days. The amount will be refunded to the original payment method, and processing times may vary depending on the financial institution.

  6. Contact for Refunds
  For refund inquiries, customers can contact us at info@bucafrukty.com.

  Bucafrukty reserves the right to update this refund policy at any time. Customers are encouraged to review it periodically.